We call you
Do you want Internet at home?
Choose our Fibre and let us help you. It is as fast as you when you are out and see someone you don't want to see.
Our Fibre packages have 12 months permanency with a penalty of €120 in case of early cancellation. WiFi router included.
We will leave the router installed and configured in your home and, if you want to cancel, you can return it free of charge. If you prefer, you can keep it for €100 (VAT incl.).
Contract Wimax, with broadband technology that spreads faster than local gossip.
With our symmetric fibre optics you will browse the internet at the highest speeds.
You won´t have to pay for the installation, or maintenance costs, we will take care of all the expenses at no additional cost.
Fixed landline included
We are aware that some of you prefer having a fixed landline at home, so we always include the fixed landline with our fibre optics service.
Here at Populoos we look after our customers, taking good care of every detail, like a good friend.
1. What is the difference between fibre optics and adsl?
Both are different technologies which provide an internet service. ADSL uses cabling from a fixed landline, causing more interruptions in the service and the speeds are not as high as the fibre optics. As a matter of fact, fibre optics internet offers speeds of up to 1Gbps and adsl internet can only reach 30Mbps.
2. What is symmetrical fibre optics?
Symmetrical fibre optics is the most up to date method to transfer data by cable, capable of transmitting and receiving information at high speeds, keeping the same upload and download speed. This could make your town's festival days viral!
3. What does upload and upload mean?
The download speed refers to the speed at which you download a file from the internet. The upload speed refers to the speed at which you upload a file to the internet.
4. What internet speed is the most suitable for my property?
It depends on the number of devices you want to connect to the internet simultaneously. For a normal family household, speeds of up to 300MB is enough, but if someone in your family works from home and/or streams from the internet frequently, we recommend going for the 600Mb fibre optics connection.
5. How long does the fibre optics installation take?
Firstly, we make sure that your property has fibre optics coverage. Secondly, we will contact you to arrange the installation appointment. It normally takes between 2-3 hours. To activate a new landline number it usually takes between 3-5 days and between 8-9 days if you port your landline number
6. How much does the Populoos installation cost?
The installation of fibre optics is completely free with no additional costs.
7. Is there a permanency if I contract Populoos fibre optics?
If you contract one of our fibre optics or other internet service, you have a 12-month permanency. If you cancel before, you will have to pay a penalty of up to 120€ (+ IVA).
Furthermore, if you cancel, you will have to return the fibre router (you have up to 30 days) if you choose to keep the router we will charge you 100€ (+IVA).
8. Do the fibre optics packages include a fixed landline?
Yes, all our fibre optics packages include a fixed landline including unlimited calls to Spanish landlines and 60 minutes to Spanish mobiles.
9. How can I check if I have fibre optics coverage in my property?
Complete our fibre optics coverage check form.