Billing

Invoices not paid when due will accrue default interest equal to the legal interest of the money, the expenses caused by the return of the receipt and other administrative expenses that can amount to a maximum of 20 euros (VAT included), without prejudice to the other consequences that may arise from non-compliance, among others, the inclusion of your data in asset and credit solvency files. The application of an amount lower than the maximum does not imply an obligation for SBT to maintain it, and this may vary due to different factors, for example, recurrence of non-payment.

If, in addition, this non-payment has led to the suspension of the services of your mobile, landline or Internet line/s, the reconnection of the same/s will in turn give rise to another series of additional expenses, which will be reflected in your invoice as "Service restoration charge" for an amount of €12.40 + taxes (Tax in the Peninsula and the Balearic Islands VAT 21%, Ceuta IPSI 10%, Melilla IPSI 8% and Canary Islands IGIC 7%).

If you have an unpaid invoice, you can pay it in any of these ways:

PAY BY TRANSFER

You can pay by making a transfer to this account number: ES68 0182 7218 2002 0161 3292, and indicating in the concept your DNI or NIE and your Populoos mobile number. Remember that depending on the bank from which you make the transfer, it can take up to 72 hours. If your line is cut off due to non-payment and you want to recover it as soon as possible, the fastest way is to pay from the Customer Area.

PAY FROM THE PRIVATE CUSTOMER AREA

Access here: https://micuenta.populoos.es/ with your user and password. At the beginning, your pending invoices will appear and when selecting them we will redirect you to the payment platform.

PAY AT THE BANK WINDOW

You can pay at any BBVA Bank office by making a deposit at the teller window in the account ES68 0182 7218 2002 0161 3292, and indicating in the concept your DNI or NIE and your Populoos mobile number. Payment will be made approximately 24/48 hours later. If your line is cut off due to non-payment and you want to recover it as soon as possible, the fastest way is to pay from the Customer Area.