What is Fibre optics?
It is the most advanced cable data transmission medium that exists. It is capable of transmitting and receiving information at high speeds and long range.
Fibre + Mobile
And the symmetric Fibre?
Symmetrical Fibre is the most advanced technology on the market, which guarantees stable and quality Internet access. It is the one that allows you the same upload and download spe…
Symmetrical Fibre is the most advanced technology on the market, which guarantees stable and quality Internet access. It is the one that allows you the same upload and download speed. Or, rather, it is the one that allows you to upload and download content at the same speed.
Wich is better, Fibre or ADSL?
Fibre without a doubt, for different reasons: Fibre optics is much faster than ADSL. Better connection quality transmits information through light impulses and achieves bet…
Fibre without a doubt, for different reasons:
- Fibre optics is much faster than ADSL.
- Better connection quality transmits information through light impulses and achieves better quality transmission of information than ADSL. Think that the ADSL goes through the telephone cables and its distortion is much greater.
- At the price level, Fibre has already been equated to the same ADSL prices, so contracting Fibre is much more recommended if you have coverage in your area.
- Of course, Fibre requires installation by a technician, in the case of ADSL it is self-installable.
How long does it take to install Fibre optics in my house?
First, we check if there is coverage in your house. Second, we contact you to arrange the installation appointment. It usually TAKES between 2-3 hours. Normally for a new number th…
First, we check if there is coverage in your house. Second, we contact you to arrange the installation appointment. It usually TAKES between 2-3 hours. Normally for a new number the time scale is 3-5 days and 8-9 days for a portability.
How will the installation be in my house?
We will contact you to arrange the installation appointment, a specialized technician will go to your home, assess the best way to introduce Fibre to your home, avoiding excess wir…
We will contact you to arrange the installation appointment, a specialized technician will go to your home, assess the best way to introduce Fibre to your home, avoiding excess wiring where possible and looking for the best solution for you, so you can start using your new Populoos Fibre immediately. Installation usually takes 2-3 hours.
We keep your number
So that you don't run out of service, you can use a temporary landline number from the installation until we have finished the portability.
Where to place the Fibre optic router in my house?
Here the important thing is that the engineer can insert the Fibre cable in a simple way, and that you decide where you would like it to be located. We always recommend that it is…
Here the important thing is that the engineer can insert the Fibre cable in a simple way, and that you decide where you would like it to be located. We always recommend that it is close to the TV just in case you want to connect your Smart TV.
Do the packages have permanency?
In the case of contracting Internet packages, whether it is Fibre or other technology, you have a 12-month permanency. In case of cancellation, a penalty of €120 (+VAT) would be ch…
In the case of contracting Internet packages, whether it is Fibre or other technology, you have a 12-month permanency. In case of cancellation, a penalty of €120 (+VAT) would be charged.
On the other hand, if you unsubscribe, you have to return the router within 30 days, if you decide to keep it, the cost of it would be charged: €100 for Fibre router. (+VAT).
Can I change my current package to increase the speed I have contracted?
Of course, you can make the change through our customer service channel or at your nearest Populoos store. Surely one of your neighbors will attend to you.
What is the best Fibre and mobile offer?
We don't have a favourite. Our catalogue of Fibre and Mobile products is very large and will depend on your usage.
Do you have television service?
Go for it, go for them all! As if you were going hiking, you always choose the most complete route, this is our offer. Agile TV for only €6/month (VAT incl.) Hire this ser…
Go for it, go for them all! As if you were going hiking, you always choose the most complete route, this is our offer.
Agile TV for only €6/month (VAT incl.)
- Hire this service with any convergent Fibre and Mobile package, or only with Internet.
- Includes the Agile TV Box with remote control and essential channels: Star Channel, National Geographic Wild, AXN, AXN White, Discovery Channel, Viajar, Disney Junior, Disney Channel and Baby TV.
- It also includes a video store for content on demand: Star Channel, National Geographic, AXN Now and myBabyTv. (Does not include subscriptions to other content platforms such as Netflix).
Check the “INTERNET + MOBILE + TV” section for more information.